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Human-centric
We create and guarantees high quality usability from the work process to the end results, for the client and their end users.
- Our People:
We'll involve the best and brightest in the industry to build a world class user experience team that meets your needs and deliver results. Our team have one important thing in common: our team structure and processes cover a full range of distinct competencies necessary for success.
There is no best team but a synergistic team with a team structure and approaches that come into play in the design and development processes that cover a full range of distinct competencies necessary for success.
- Our Clients
We always deliver excellent and ‘usable’ client service through a focus and flexible approach. We pride ourselves on being available to our clients at any point in the working process and we’ll work with them to turnaround their projects ASAP. SKEMA makes certain that their business goals are met without distraction or interruption, in a unified, world-class experience to result in better customer service, better staff performance and satisfaction and improved profitability.
- Our Strategic Partners
As individuals, we have unique and complementary approaches to bring a human focus to business value to create measurable returns for our clients and their customers. To do this, we leverage on and manage our relationships with strategic partners, to provide the required support and services to create value to our collective services and customers.
- End-Users
There are plenty of other design firms who can do a better job of toying with flashy plug-ins and "next generation" technology. We believe in being thoughtful and providing the simplest, best possible solution for the end-users. This rarely involves anything that beeps or swooshes around the screen.
Knowledge Centric
To demonstrate the bottom-line value of user experience and deliver results through ongoing research and development activities to expand our knowledge base, while sharing our advances in the field with clients, partners, and peers.
Usability Centric
We are focused on how easily users can achieve whatever it is they want from the system design:
- Learnability: How easy it is for users to accomplish basic tasks during first visit?
- Efficiency: Once users have learned the design, how quickly they perform task?
- Memorabilty: When users return to the design after a period of not using it, how easily they can reestablish proficiency?
- Errors: How many errors do users make, how severe are those errors and how easily they recover?
- Satisfaction: How pleasant is it to use the design?
Performance Centric
Performance lies in the results of the practice, rather than in a discipline or set of methods as companies are demanding measured accountability for every expenditure. |
