Services
Usability Testing (UT)
Usability Testing is a technique used to evaluate a website, software applications or mobile devices.
In a usability test, users perform assigned tasks to interact with your product as in real scenario. While observing, our specialists gather the rich performance and feedback data to identify what works and what doesn’t work with the design of an interface.
Through Usability Testing, we identify the ways to resolve problems and improve your design to better serve your users rather than waste resources from weeks of discussions and guesswork.
Benefits
- Get direct feedback from user
- Identify problems more accurately, measure behaviour, not preference
- Provide tangible evidence for design improvement
- Balance graphic design with functionality
- Save time by avoiding extensive rework late in the development process
- Gain competitive advantage
How It Work
What can be Applied to Usability Testing?
- Websites
- Intranets and internal applications
- Software products
- Consumer electronics, new devices, cell phones
- Prototypes of all of the above
- Paper prototypes, mock-ups, or wireframes of early designs, etc
When to Apply
Usability tests can be carried out at any stage of product development. For maximum results, tests should be conducted from the conceptual stages throughout the product development process, till the product is ready to launch.
Deliverables may Include:
- Top line summary reports outlining main findings and recommendations
- Testing results report, data analyses and findings
- Actionable and prioritised recommendations
- Mock-ups or wireframes of potential design recommendations
- Full or half-day workshops discussing report findings and recommendations
- Video clips of participant session with their quotes
- Digital recordings of full participant sessions